Government Contractors

Problems Solved:

  • Union grievances

  • Contract interpretation

  • Turnover

  • Theft

Government Contractors

Significant Challenges for Government Contractors:

  • Union grievances
  • Contract interpretation
  • Union workers misunderstanding union responsibilities
  • Turnover
  • Theft of company and client property
  • Drug use
  • Safety
  • Cleanliness
  • Fighting among staff
  • Poor leadership
  • Limited management skills
  • Reliability
  • Arguing with customers
  • Disregarding training
  • Falsifying documentation

Help Desk Case Study

CASE STUDY:  Janitorial & Construction Services

Client for 4 years
87 employees

Help Desk Impact:

  • Hiring
    • Sourced 2500 resumes
    • Staffed field personnel as well as C-suite
  • Culture
    • Two employee handbooks
    • 24 job descriptions
    • Discrete removal of C-suite employee guilty of embezzlement
  • Training
    • Eight one-hr. training sessions
  • Gov’t Agency Mitigation
    • Represented and won two DOL cases
    • Won 7 meritless unemployment cases
    • Repelled 1 DOL audit
  • Employee Issues
    • 2 issues/ week
  • Legal Issues
    • 50 hours avg/year


Reduced turnover from 72% to an average of 15% in nine months


Help Desk fees paid: $3,000/month (87 employees)


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TSG HR Help Desk "Make it Whole" Guarantee

If the TSG-HR Help Desk provides information that leads to unexpected expense in resolving the issue, we will represent our client company against legal or regulatory agency and resolve it, at our cost.